FAQ
Q
Tell me about the methods of payment available?
A
Payment can be made by credit card and PayPal. However, there is also a credit card you can not use some.
Q
How much is the shipping cost?
A
Shipping cost is free.
Q
What is the shipping method?
A
We send the items by International ePacket of Japan Post.
https://www.post.japanpost.jp/int/service/epacket_en.html
Due to the influence of COVID-19, it will be shipped in small packets in some countries. A small packet is, like a letter or postcard, an ordinary postal item, therefore it cannot be sent registered.
https://www.post.japanpost.jp/int/service/small_packing_en.html
Q
How much is shipping?
A
Your order will ship from our offices within 3-5 business days of receipt.
Q
How long will it take to receive my item?
A
We will email you a tracking number once your item ships. You will then be able to see you are expected delivery date and tracking information.
Q
What day of the week is the non-business day?
A
Saturday and Sunday